: EnglishShort Description
: Certified Veterinary Office Assistants handle daily administrative duties of the veterinary team. This course outlines step-by-step instructions for completing these daily tasks such as scheduling appointments, billing and accounting, communicating effectively and compassionately with clients, managing medical records, budgeting, marketing, managing inventory, using outside diagnostic laboratory services, and more. Make a difference in the lives of animals and the people who love them while working as a Veterinary Office Assistant in a veterinary hospital, animal shelter, zoo, or university. The included Veterinary Medical Terminology program provides a visual approach to learning medical terms and understanding the basics of veterinary medicine. A systematic process of breaking down medical terms into their component parts allows readers to comprehend the root medical concepts and apply critical thinking skills when faced with new and unfamiliar medical terminology. Case studies exemplify how medical terminology would be experienced in an actual veterinary practice. The software provided with this course makes review of the concepts fun through use of interactive games and audio pronunciation of the terms.Instructor Description
: This class supported by an Educational Mentor. Educational mentors have worked or are working in the subject they mentor. Educational Mentors review student work, student progress, and interact with students as needed. They respond to any questions or concerns you might have, as well as encouraging and motivating you to succeed.Certification
: Upon successful completion of our Veterinary Office Assistant course, students will be prepared for an entry-level position as a Veterinary Office Assistant and will be prepared to sit for the NCCB national certification exam to become a Certified Veterinary Office Assistant (CVOA).
NOTE: This program DOES NOT License, Certify, or Register Veterinary Technicians in any state through the Board of Veterinary Medical Examiners. Each state may have additional licensing requirements, be sure to research your states requirements for employment by visiting your states occupation board.
This program includes all required materials. The following textbooks will be provided to each student upon registration:
• Front Office Management for the Veterinary Team by Heather Prendergast
• An Illustrated Guide to Veterinary Medical Terminology by Janet Amundson Romich